Any proper laundry care has to be aware that there are three groups of laundry, not just two. We separate your clothes into three groups - darks, mediums, and whites. The extra sorting group ensures your colors stay bright and don't bleed onto other garments.
Your sorted clothes are washed with cool water (whites are washed in warm water) and Tide, America's #1 Detergent for 65 years. You can't get your clothes as clean as we can, celebrate that!
We make sure your clothes are completely dry before weighing and packaging. Weighing them after the cleaning and drying process means you get your clothes at their absolute lightest weight. Dry clothes also mean you ensure fresh smelling clothes upon delivery.
If you are like us, you like your living quarters clean and organized. Nothing creates the tidy environment like retail-style folding. Your clothes come back impeccably folded and hand-packaged in recyclable polywrap, ready to immediately be put away on shelves or drawers. You could actually display them.
To get your clothes from you and back to you, we have a brilliant staff and laundry truck that comes to campus three days a week. They are ready to take and scan your dirty clothes and help in any way possible. Your clothes will be clean and back on campus within 24 hours.
With all of the customers enrolled in our program we process an ENORMOUS volume of clothing. So, currently, we do not have the capacity to offer hand wash or hang dry service.
We handle your clothes extremely carefully, documenting every single step, and weighing laundry weights at the start and end of the process to 1/100 of a pound. However, should any item be damaged while in our care we will do our best to make it right. In an effort to keep our prices low and accommodate our customers' differing demands, we offer three different levels of insurance on your clothes while in our care. When a claim involves a small number of items we use our garment pricing list to determine any reimbursement.
Any reimbursements for individual items will be based on the insurance you have chosen. Standard, Plus or Premium.
For example, if you claim to have lost a hoody, with RATE rate insurance, you would receive a $85 credit.
2 pairs of jeans, 1 button-down shirt, 1 pair of shorts, 5 t-shirts, 7 pairs of underwear, 1 towel, 7 pairs of socks
3 pairs of Jeans, 2 button-down shirts, 3 pairs of shorts, 5 t-shirts, 9 pair of underwear, 2 towels, 7 pairs of socks
3 pairs of Jeans, 2 button-down shirts, 5 pairs of shorts, 8 t-shirts, 12 pairs of underwear, 10 pairs of socks, 2 towels, 1 set of sheets
4 pairs of Jeans, 2 button-down shirts, 8 pairs of shorts, 9 t-shirts, 14 pairs of underwear, 8 pairs of socks, 3 towels, 1 set of sheet